2010 Program:
Creative Destruction in Banking
Marley Gray, Chief Technology Strategist
Microsoft Corporation, Banking U.S. Financial Services Group
Freedom of opinion, choice and brand in the digital world has created new rules for companies and individuals, fundamentally changing long held beliefs, behaviors and systems. Computational power is no longer centralized but rather in the cloud or in the hands consumers where innovation occurs at a breakneck pace.
What does this mean for banks? Key technologies like Natural Interfaces, Digital Home, Mobility, Virtualization, Real-Time Communications and Collaboration, high performance computing, next generation Service Orientation and Composition must be combined into new business scenarios that will change the way customers and employees interact with the organization.
Banks need to prepare their infrastructure to compete in the 21st century. In this session, learn a roadmap for the industry that can expose a set of pervasive core capabilities while using existing assets enabling banks to innovate in these challenging and opportunistic times.
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Awesome IT Audit Tips from an Expert
Silka M. Gonzalez, CPA,
CISSP, CISM, CISA, CITP, QSA
and
President of Enterprise Risk Management, Inc.
Come and learn an auditor's
perspective on how to improve your Network Vulnerability and Risk Assessment Audits. Industry audit/compliance expert Silka Gonzalez will discuss current regulatory hotspots and concerns related to IT audits. Ms. Gonzalez will reveal some tips and information that will aid you during the preparation for your next audit.
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Know Your Core –
State of the Industry Update
Bob Wedlock (Moderator)
SVP-Chief Information Officer
Independent Bankers Bank
Tom Berdan,
Vice President of Product Management,
Bank Core Systems
Harland Financial Solutions
Tere Brun
SVP & General Manager
HORIZON/BancLine
Financial Services Division
FIS
Ron Moses,
Director of Software Engineering
Jack Henry & Associates, Inc.
At the "Know Your Core" session, a panel of Industry Leaders will present a “State of the Industry” Report on one of the bank’s most vital functions, core processing. Learn how technology is streamlining this function and about the software and hardware enhancements that can change your institution’s future. Have your questions ready for panelists including representatives from Fidelity National Information Services, Harland Financial Solutions and Jack Henry Banking.
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Be Prepared…Very Prepared
Kevin Carr, CIO
Community Bank of Broward
Get ready to review some of the “real-world” experiences from Hurricanes Katrina and Wilma with Kevin Carr, CIO of Community Bank of Broward. This session will highlight some tested Best Disaster Recovery Practices including data storage and offsite recovery strategies. Walk away with a Business Impact Analysis Chart and other useful planning tools to aid you in solidifying your Disaster Recovery/Business Continuity Plan for your bank. Additional focus will also be placed on preparation for Pandemics including Bird Flu and H1N1 (Swine Flu).
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Lessons Learned From TJX to Heartland
Joseph R. Filer, CISSP, PMP
Client Security Advocate Harland Clarke
Identity theft is clearly a real problem in today’s technology enabled world. Threats to personal and financial data continue to emerge and the news is full of incidents where data loss has resulted in millions of impacted consumers.
Over the past several years, there has been a series of data breaches involving huge numbers of credit card numbers. These events reflect some interesting opportunities for analysis leading to valuable Lessons Learned.
This session will:
- Provide a brief summary of the TJX, Hannaford, and Heartland Payment data breaches
- Consider some of the unique aspects (both good and bad) of each breakdown
- Identify some expected "fall out" from these incidents
- Conclude with some useful, business-based Lessons Learned that benefit every organization
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Don't Get Burned by Your Firewall
Beau Woods, Security Consultant
SecureWorks, Professional Services Organization
We are learning about network breaches via the media with greater regularity. So are our customers and the general public. Come and learn about the current trends in network security and the popular emerging cyber threats targeting financial institutions. Get a better understanding of why cyber threats are getting through to your network. Explore the evolution of our adversaries and the motivations behind these attacks. In addition, get simple and practical steps that your organization can take to help prevent your institution from being breached and safeguard your company’s data and reputation.
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Snapshot - Branch Capture Innovations
Stacey Zengel, Jack Henry Banking
Have you started yet? Are you in the process or could you use a little help in refining your Remote Branch Capture system? Imaging reduces operating costs while increasing operating efficiencies, enhancing customer service and convenience, and streamlining information distribution. Learn tips from Jack Henry Banking on how to make this conversion less chaotic.
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Fine Tune Your Online/Mobile Banking Channels
Coy Joyner, Senior Product Manager, S1
Learn how the latest technology has evolved to extend greater self-service banking offerings to your Online/Mobile banking presence. Enable your financial institution to make the most of the rapidly changing banking and payments landscape. To remain competitive in today’s banking environment, an integrated self-service product model is becoming an imperative component of doing business, in order to provide customers with a truly unified, secure and scalable technology platform through multiple banking channels, including retail and business Internet banking, mobile banking and online bill payment. During this informative session, Coy Joyner will demonstrate the value of the integrated model for your self-service channels and the near and long-term benefits to your financial institution.
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Storage In the Cloud – The Future Is Now
George Hoenig,
Product Operations,
i365
The value and volume of business data is increasing at an exponential rate. Storing, backing up and recovering data - once considered a purely administrative task - has become a C-level issue due to compliance and business continuity requirements. Cloud-based solutions are once again being popularized by both vendors and the media. Are cloud-based storage, backup and recovery solutions - originally popularized during the dot com boom - ready for prime time and viable for banks of all sizes? This presentation will discuss why the time is now right for the cloud-based solutions, the technical advantages of storage on the grid, the value of storage on demand, and the benefits for compliance and business continuity realized by using offsite storage and replication.
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Leaving Your Legacies Behind – Peer Group Discussion Lunch
Meet and discuss with your peers any issues or best practices you wish to share about past or current legacy conversions and upgrades. If your peer group wishes, exhibitors maybe invited to share in your discussions. Topics could include: core and item processing, internet/mobile banking, remote branch capture, .NET upgrades among other conversion, email including spam, anti-virus, firewalls, IT audit & risk assessments, disaster recovery and other topics.
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Focus On Fraud
Bret Rock, Director of Fraud-Net,
Florida Bankers Association and
ASV Technologies
Andrew Koh,
Chief Operating Officer,
ASV Technologies, Inc.
Learn about some of the existing and new resources being used to fight financial crime, including Fraud-Net, the Florida Bankers Association's national financial crime prevention database and eBank Discovery an ASV Technologies product/service. This session will present some very alarming statistics about the growing threat of fraud in the financial industry and best practices of how to leverage technology to save institutions time, money and most importantly credibility.
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Going Lean and Green – Virtual Conferencing Showcase
Michael Brandofino
Executive Vice President of Video Communications
and Unified Collaboration
AVI-SPL
From Skype to the newest virtual conferencing products, come learn about the wide variety of virtual “face to face” communication systems that will enable you to do business without boarding that plane or leaving the building. Fiber optic reality, 10MB lines and better line infrastructure is bringing on a “face to face” revolution in all industries.
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Everyone Needs IT…IT Strategic Planning
Sean K. Clark, Brintech
Director of Information Security
Learn how to create or improve your IT Strategic Plan. Explore ideas about how technology can help your bank do more with less! Plan now for expanding data lines, increased customer interaction and volume and to be able to handle the newest innovations hitting the market daily while keeping up with compliance issues.
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Tool Time – Must Have Tools for Every IT Professional
Kim Fors, Shavlik Technologies
Senior Systems Engineer
A hammer, wrench and duct tape won’t help you fix your network…but these tools will. Come and learn about some tried and true techy tools that will make “identifying, fixing and monitoring” fun! Find out what you should have packed in your "Tool Box" to work efficiently in today's IT environment.
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Web Wowing Your Customers
Steve Fales, President of AdServices
BIG Conference and Expo Website Creators
Steve Fales, President of AdServices, our own Conference website creators, shares his company’s creative take on an effective bank website. Is your site giving customers what they need or expect? Learn how to communicate your website needs to your design team, and develop an online presence that’s visually pleasing, easy to navigate, and filled with content that portrays the sense of security and reliability customers look for. With the popularity of online banking, many people’s primary experience with your bank is through its website. Learn how to “wow” your customers each and every time they visit.
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Item Processing - Industry Leaders' Update
Wilfredo Jauregui (Moderator)
Director, Florida Practice Leader
Accume Partners
Matt Bowen,
General Manager of Distributed
Capture Product Line
FIS
Stacey Zengel,
General Manager of Imaging Solutions
Jack Henry Banking
At the "Item Processing" session, a panel of Industry Leaders will present a “State of the Industry” Report on one of the bank’s most vital functions, item processing. Learn how technology is streamlining this function and about the software and hardware enhancements that can change your institution’s future. Have your questions ready for panelists including representatives from Fidelity National Information Services and Jack Henry Banking.
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The BIG Close - Get Wild With Windows 7
Blain Barton, Senior IT Professional Evangelist
Microsoft Corporation
Curious about what’s new in Windows 7? When is the last time you Snapped, Peeked or Shook it up with your software (operating system)? Microsoft's Senior IT Professional Evangelist Blain Barton will demonstrate all the new bells and whistles incorporated in Microsoft's newest product. Come and see the dozens of new features, including: Snap, Peek, Shake, Taskbar UI Changes, Jumplists, Problem Steps Recorder, Windows XP Mode, Troubleshooting and Bitlocker To-Go. Pull open the curtains and throw up the shades...Windows 7 is ready to shine.
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